A public buyer’s tender asks for the same core facts about any wallbox: rated output, supply phases and current, connector type, access control, enclosure rating, certification and warranty, plus who makes it. For the EV-ACT3204PE, most of those answers sit in the model’s own published specification: 22 kW on a three-phase 32 A supply at 380–400 V, Type 2 in tethered-cable version, RFID and app access, an IP66 enclosure, CE and RoHS listed, and a 3-year standard warranty. The rest of a tender answer — the documents behind the marks, delivery, installation scope — does not come from a spec sheet, and this article separates the two.
Key Takeaways
- Most product questions in a tender are answered by the EV-ACT3204PE’s own specification: 22 kW, three-phase 32 A, tethered Type 2 cable, RFID and app, IP66, CE and RoHS.
- Quote the specification exactly; a capability the specification does not list is answered as not listed, never borrowed from another model.
- Certification answers need the document file behind the marks, for the exact configuration tendered.
- Delivery, installation and service terms exist only as written commitments — no product page supplies them.
The Spec Lines a Tender Asks For
Tender questionnaires differ between buyers, but the product questions repeat. Each line below is quoted from the EV-ACT3204PE’s specification exactly as published:
| Tender question | EV-ACT3204PE answer, from its specification |
|---|---|
| Rated output | 22 kW |
| Supply | Three-phase, 32 A, 380–400 V; hardwired |
| Vehicle connector | Type 2 — tethered cable version or socket version |
| Access control | RFID cards and app |
| Enclosure rating | IP65/IP66 |
| Certification | CE and RoHS, as listed for this model |
| Warranty | 3-year standard warranty |
| Manufacturer | EVDANCE, Shenzhen; founded 2011; own factory; exports to 30+ countries |
Answer Only What the Specification States
The discipline in a tender response is negative as much as positive. If a questionnaire asks about a capability this model’s specification does not list — a network protocol, a payment method, a load-management function — the honest answer is that it is not part of the published specification, followed by a written clarification from the manufacturer if the buyer needs one. Filling such a line from a different model’s specification is how bids end up promising hardware that was never ordered. An answer quoting the exact specification can be checked against the delivered units, line by line.
The Document Side: Marks Need a File
CE and RoHS on the specification are claims; a public buyer is entitled to ask for the evidence behind them. That evidence is a document set: an EU Declaration of Conformity naming this exact model and configuration, the test reports the CE mark rests on, and the RoHS evidence for the materials. Our explainer on EV charger certifications sets out what each mark covers, and our article on who owns the certificate covers whose name appears on the file. Ask for documents covering the exact configuration tendered — cable or socket — because a file written for one variant is weak evidence for the other.
What Only Exists in Writing
No product page answers the commercial half of a tender. These items exist only as written commitments between buyer and supplier, and a careful bidder lists them as such rather than implying the specification covers them:
- Delivery schedule and how delays are handled.
- Installation scope: whether it is included, and who is responsible for the supply work.
- Service response, spare parts and how warranty claims are processed for a public site.
- Any configuration, documentation or reporting format the buyer requires beyond the standard file.
Buyers comparing wallboxes for European sites often start from the output question — our comparison of 11 kW vs 22 kW wallboxes for Europe covers that ground. For the tender itself, suppliers respond through the resellers and distributors program, which is where document requests and written terms are handled.
Frequently Asked Questions
Can we quote the product page directly in our tender response?
For the specification lines, yes — quoting the model’s published figures (22 kW, three-phase 32 A, Type 2, RFID and app, IP65/IP66, CE and RoHS) is safer than paraphrasing them. For certification, attach or reference the documents behind the marks, not just the marks themselves.
The questionnaire asks for a feature the specification does not list. What do we write?
That it is not part of this model’s published specification, and ask the manufacturer for written clarification if the buyer treats it as essential. Never borrow the line from another model — the delivered units are checked against the answer you gave.
Which parts of a bid cannot come from the product page?
Delivery, installation scope, service terms and pricing. Those are commitments made in writing for that tender; the specification supports the product half of the bid only.
Related Reading
- EV Charger Certifications Explained: CE, UKCA, UL, ETL, CB and What Buyers Should Ask For
- Who Owns the Certificate in a Private-Label EV Charger?
- 11 kW vs 22 kW Wallbox: Which Should Distributors Stock for Europe?
- EV Charger Warranty and After-Sales Terms: A Distributor’s Checklist
