Privacy Policy
How EVDANCE collects, uses, and safeguards your personal information across our global EV charging services.
Data Collect
Orders, shipping, device diagnostics & IP logs.
How We Use
Fulfillment, warranty activation & smart app safety.
Data Security
256-bit SSL, zero customer data reselling.
Your Rights
GDPR & CCPA: Access, edit or delete anytime.
1. Information We Collect
When you place an order or register a warranty with EVDANCE, we collect information necessary to fulfill your request, including your name, shipping address, billing address, email, telephone number, and payment confirmation details (we do not store raw credit card credentials).
If you use EVDANCE smart charging stations or companion mobile apps, non-identifying technical data such as EV charger serial numbers, firmware version, charging voltage/current statistics, and error diagnostic logs may be transmitted to optimize charging efficiency and ensure safety.
2. How We Use Your Information
Your details are used strictly to dispatch products via localized logistics partners, provide real-time tracking updates, verify authentic purchase records for our 1-Year Limited Warranty, and process after-sales refund/replacement claims.
We use your contact info to respond to your technical questions via WhatsApp/Email and send critical firmware or product safety notices. We never send unsolicited spam marketing without your explicit opt-in consent.
3. Data Security & Sharing
EVDANCE does not sell, rent, or trade your personal data to any third-party marketing companies. We only share minimal necessary information with trusted service providers who adhere to strict data confidentiality agreements.
All online interactions, checkout operations, and warranty submissions are protected by industry-standard 256-bit Secure Socket Layer (SSL) encryption, ensuring your data is shielded from unauthorized access.
4. Privacy Rights (GDPR & CCPA)
Under GDPR and CCPA, you hold the right to request a copy of the personal data we hold about you, request corrections, or demand permanent deletion by contacting our officer at support@evdances.com.
Privacy & Data Requests
Have questions regarding your personal information or wish to submit a deletion request?
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