Nobody can give you a trustworthy percentage. No official source tracks bookings against charger provision, and any vendor’s uplift figure blends market, season and price into a claim never measured at your property. The effect is testable, though — at exactly one property: yours. Here is what a hotel can actually observe, and the duty that comes first: the listing has to be true.
Key Takeaways
- No authoritative booking-uplift figure exists — any percentage offered to you was not measured at your property.
- Measure locally instead: enquiry logs, listing behaviour, session records, returning guests, review text.
- Session history is the exact half of the evidence: usage, counted by the hardware itself.
- Make the listing true first: an advertised charger that fails is the one certain bookings loss.
Why a Universal Number Cannot Exist
Hotel charging is not a brand standard; it is a property-level amenity, set by each building’s owner. Two hotels under one flag can differ completely — one with four working bays, one with none. A single uplift figure would average across that difference — and across season, local events, room price, refurbishment and review scores. Stripped of that context, the number describes no real hotel. The honest answer to the headline question is therefore not yes or no — it is a measurement you run yourself, on evidence your property already produces.
What You Can Actually Observe
| Signal | Where it lives | What it can and cannot show |
|---|---|---|
| Direct enquiries about charging | A front-desk and email log, kept from the day chargers open | Shows demand exists and grows; cannot prove those guests would not have booked anyway |
| Listing behaviour | Your property page and booking channels’ host reports, where amenity filtering is offered | Shows how often charging is part of the search; channels handle the filter differently, so read it as interest, not conversion |
| Charger session records | Your platform’s per-session history | Shows the amenity is used, by how many guest-nights, and how it trends — the usage half of the question |
| Returning EV guests | Booking history matched against charging use | Guests who charged and came back; numbers are small, so read over seasons, not weeks |
| Reviews mentioning charging | Guest review text on your listings | Shows satisfaction or failure in guests’ own words; reviewers are self-selected, so it is colour, not a rate |
Read together, the five give a defensible local answer: demand observed, usage counted, loyalty visible — no one else’s average required.
The Duty That Comes First: The Listing Must Be True
Measurement is pointless if the claim being measured is false. If a listing says the property has EV charging, the posts must exist, work and match the connectors described — drivers plan around the answer, as the spread behind whether hotel charging is free shows. An advertised charger that is broken, blocked or the wrong connector converts a won booking into a complaint — the one bookings effect that needs no study to predict. Keep the amenity data accurate on every channel; treat a reported fault as a listing problem, not just maintenance. Whether a property has charging at all is, as our explainer on hotels and charging stations sets out, a per-property fact.
Hardware That Keeps the Evidence
The usage rows above come from the chargers themselves. The EV-AC03201T dual-connector AC station (two Type 2 connectors, up to 43 kW shared, OCPP 1.6J, RFID, IP54) records each metered session per authorised credential through its platform connection; the EV-ACT3204PE 22 kW wallbox (tethered Type 2 cable, RFID and app, IP66, CE) does the same at single-bay scale. Sessions per month, guest-nights served, growth across seasons — that history is the property’s own dataset, accumulating from the day the units open. Its touchscreen is a display, not a payment terminal; the records live in the platform arrangement. See the range on our commercial EV charging page.
Frequently Asked Questions
A supplier quoted us a bookings uplift figure. Can we rely on it?
Treat it as marketing, not evidence. Ask what study produced it, in which market, over what period, and on properties like yours. If the answers are vague, run the measurement above instead — your five signals describe your hotel; the quoted figure does not.
How long before we can tell whether it works?
Long enough to compare like with like — the same season before and after, with the enquiry log running from day one. Small properties should read results over quarters; a single busy month proves nothing either way.
Does free versus paid change what we should measure?
It changes one row, not the method: paid charging adds revenue per session; free charging still records usage — the row that answers this question. How the price itself is set is covered in how charging stations price their sessions.
Related Reading
- Do Hotels Have Charging Stations for Electric Cars?
- Is EV Charging at Hotels Free?
- Hotel EV Charging: How to Plan Guest Charging That Pays Off
- How Much Do EV Charging Stations Charge? Pricing Models Explained
