In a project contract, spare units and parts are settled before handover, in clauses: what the site physically holds on day one, what the supplier commits to supply afterwards and on what written terms, and which category of failure each line answers. That is a different decision from a network operator’s running spares strategy. The contract fixes the starting position and the promises behind it; operations then stocks from its own fault log, inside the position the contract created.
Key Takeaways
- Project contracts fix the spares starting position: what is held at handover, and what the supplier commits in writing behind it.
- Build the list from the project’s own criticality reading — single-point sites, handled parts, model mix — not from a catalogue.
- Lead times and prices exist only as written confirmations; EVDANCE publishes no spares catalogue or lead time.
- Spares and warranty are separate routes: wear and downtime to the shelf, defects to the claim.
The Holding Choices a Contract Can Write
| Holding choice | Clause wording area | The risk it retires |
|---|---|---|
| Complete spare unit or units held at handover | Quantity per model; the spare’s commissioning and warranty position; how it rotates into service | A single-point site dark while a replacement is manufactured and shipped |
| Wear and handled parts held on site | The part list by name, drawn from the manufacturer’s classification for the exact model; the replenishment route | Session-stopping wear — a connector, a cable, a reader — waiting on a delivery |
| Supplier-held stock on a written lead time | The lead time per part class, in writing; what triggers a replenishment order; the price basis | Availability guessed at mid-fault, from a catalogue that may not exist |
| No stock — the claim route only | The defect route itself: the evidence pack, the claim steps, who counts as qualified to fit warranty parts | Wear and damage pushed through the defect route — or a genuine defect quietly absorbed as maintenance |
| Documentation held with the spares | Part numbers, manuals and the register of what is held, and where | Spares on a shelf that nobody can identify or match to a unit when the fault comes |
The Criticality Reading That Builds the List
The list is not copied from a catalogue; it is derived from the project’s own reading of its site. A single-charger site argues for a complete spare in a way a twelve-port site, which carries its own redundancy, does not. Parts handled at every session wear first. Every additional model in the project multiplies the list, because connectors, readers and displays rarely interchange. And the downtime cost that justifies each line is the owner’s own figure, stated by the owner — not a supplier’s estimate. The pipeline a failed part travels afterwards is the spare parts and RMA process; the contract’s job is to decide what never has to travel it. The boundary behind every line is the one in the warranty and after-sales checklist: spares answer wear, damage and downtime; defects are claimed.
What a Supplier Can Honestly Commit at Contract Stage
A supplier can commit only what its written terms contain. EVDANCE publishes no spares catalogue, price list or standard lead time; wear-part classifications, lead times and prices for a project are confirmed per model, in writing, when the contract is written — and a clause should name exactly that, rather than assume a catalogue will appear later. What EVDANCE does state is its hardware warranty: a 3-year standard warranty on the manufacturer’s written terms, which the spares clauses sit alongside, never inside. For a site built on the EV-AC03201T dual-connector station or the EV-RHDC30K-L compact DC charger, the spares schedule is written per project through our reseller and distributor program or contact us.
Frequently Asked Questions
Should every project hold a complete spare unit?
No. Single-point sites make the strongest case; multi-unit sites may cover a failure from their own redundancy and hold parts instead. Either way, the decision belongs in the contract — an unexamined default in either direction is the expensive outcome.
Can the contract fix spare-part prices for the whole term?
Only if the supplier writes that commitment. Where no price line is written, parts are priced at order time. A well-drafted clause therefore fixes what can be fixed — the part list, the lead time, the route — and names the price basis for the rest.
Do contract spares replace the warranty?
No. Spares answer wear, impact damage and the downtime of waiting; defects in the product are claimed on the manufacturer’s written terms — 3 years on EVDANCE hardware. Keep the two routes in separate clauses, so a claim is never absorbed into maintenance spend by accident.
Related Reading
- EV Charger Spare Parts and RMA Process for Distributors
- EV Charger Warranty and After-Sales Terms: A Distributor’s Checklist
- Commercial EV Charger Maintenance Checklist
- How Do Commercial EV Charging Stations Work?
