To use a public EV charger: park in the bay, check the connector matches your car, start the session with the network app, an RFID card, a contactless bank card or Plug and Charge, then plug in until it latches. To stop, end the session in the app or on the station screen (or from your car), unlock the car if needed, remove the connector and hang it back up.
Starting a Session
- App: select the station and connector, then tap start.
- RFID card: tap the network card on the reader.
- Bank card: tap a contactless card where a reader is fitted.
- Plug and Charge: on supported cars and networks, just plug in.
- Free stations: some start automatically.
Stopping a Session
| Method | Notes |
|---|---|
| App or station screen | Most reliable |
| Car screen or app | Stops charging; may need unlock to release connector |
| Tap the same card | On many Level 2 stations |
If the connector will not release, see why won’t my EV charger disconnect.
Good Practice
- Move the car when done to avoid idle fees.
- Return the cable to its holder.
- Report faults in the app.
For DC fast charging specifics, see how to use a DC fast charger. Carry an adapter if your car’s connector differs, such as the EVDANCE JT02 NACS-to-J1772 adapter.
Frequently Asked Questions
Do I need an account to charge?
Often, but contactless card payment is increasingly available.
How do I stop charging early?
End the session in the app, on the station or in your car.
Why can’t I remove the plug?
The car may be locked or still charging.
Related Reading
- How to Use a DC Fast Charger
- Do EV Charging Stations Take Credit Cards?
- Can You Use Any EV Charging Station?
Key Takeaways
- Start with an app, card or Plug and Charge.
- Stop in the app, on the station or in the car.
- Move promptly to avoid idle fees.