An MPAN is the 13-digit Meter Point Administration Number that identifies your property’s electricity supply point — the connection where power enters your home. It is not your meter’s serial number or your supplier account number. UK charger installers and your distribution network operator (DNO) use it to attach the installation paperwork to the exact supply gaining a charger, and it is printed on your electricity bill.
Key Takeaways
- An MPAN is the 13-digit number identifying your property’s electricity supply point.
- It is on your bill; supplier or DNO can confirm it if missing.
- Installers use it for the DNO notification and grant paperwork — it does not set the job’s price.
- New-build homes may not have one registered yet; flag that before the fitting date.
What the MPAN Identifies — and What It Does Not
Three numbers on an electricity account get confused. Only one names the supply itself:
| Number | What it identifies | Changes when… |
|---|---|---|
| MPAN | The supply point at the property | You move house (it stays with the property) |
| Meter serial number | The physical meter fitted at the property | The meter is replaced |
| Supplier account number | Your billing account with one supplier | You switch supplier |
Because the MPAN belongs to the connection rather than to you or your supplier, it survives a change of supplier and a change of occupant. That is why network paperwork uses it: a charger adds a large, long-running load to one specific supply, and the record of that load stays attached to the supply, not to whoever paid the bill that year.
Where to Find Yours
- On your electricity bill. Look for the box labelled “supply number” or “S number” — the MPAN is the long number in that block, usually the bottom row of digits.
- From your supplier. Your supplier can read it back from your account; most supplier apps show it too.
- From your DNO. The network operator for your address holds the same record — the route installers suggest when no bill is to hand.
Copy all 13 digits exactly: a transposed digit sends the paperwork to a neighbour’s supply.
Why a Charger Installation Asks for It
Fitting a home charge point in Great Britain is notifiable electrical work: the installer notifies your DNO so the network knows another high-load device has joined that supply, and the notification names the supply by its MPAN. The same number appears on grant paperwork where a grant is claimed — our guide to how to claim an EV charger grant walks through that side — and on the documents in our explainer of what a standard EV charger installation includes.
The MPAN does not decide what the job costs — the charger and the fitting work at your home do that. It decides whose supply the finished job is recorded against.
When There Is No MPAN Yet
Two cases slow the paperwork down. In a new-build home, the supply point may not be registered until the developer and the DNO finish setting it up, so a new house can briefly have a meter but no findable MPAN. And where a supply was recently changed — a meter moved, a supply split between flats — an old bill’s number may no longer match the record. In both cases, tell the installer before the fitting date: they deal with DNO records weekly and can usually get the current number confirmed while the job proceeds.
The number is also appearing in a second context: a UK trial on using your home tariff at public chargers uses the MPAN to link drivers to their home supply. A pilot, not the norm — its everyday job is installation paperwork.
Chargers That Sit Behind the Paperwork
Once the supply side is settled, the hardware choice is familiar. The EV-ACT3204PE is a 22 kW three-phase Type 2 wallbox with cable or socket, RFID and app control, IP66 and CE marking. For a portable unit, the EV-ACS3210E is a 32 A single-phase Type 2 portable charger at about 7 kW, IP66. Both carry EVDANCE’s 3-year standard warranty.
Frequently Asked Questions
Is the MPAN the same as my meter serial number?
No. The serial number identifies the physical meter and changes if it is swapped. The MPAN identifies the supply point and stays the same across meter changes, supplier switches and new occupants.
Can a charger be installed if I cannot find my MPAN?
Usually, yes — your supplier or DNO can confirm it, and installers retrieve it routinely. What cannot be skipped is the number itself: the DNO notification needs the correct supply identified.
Does my MPAN change if I switch energy supplier?
No. Switching changes your account number, not the MPAN. That stability is the point: network records about your supply, including a notified charger, carry across suppliers.
Related Reading
- What Is a Standard EV Charger Installation?
- How Do I Claim My EV Charger Grant? UK, Ireland and US Explained
- How to Choose the Best EV Charger Installation Company
- How Long Does EV Charger Installation Take?
