There is no single mounting height to copy. The EV-ACT3204E‘s listing states no mounting height and no cable length, and car parks differ too much for one figure to fit them all. Height and position are worked out on site, from the bays the unit serves and the cars that use them. What you can do before the installer arrives is measure that geometry — it, not a brochure, decides where the wallbox goes.
Key Takeaways
- No mounting height or cable length is stated for this unit — any figure must come from your site, not a listing.
- Measure bays and real port positions first; reach is geometry, not a guess.
- The cable variant fixes reach at ordering; the socket variant hands reach to each driver’s own cable.
- Height balances four factors: users’ reach, cable hang, door swings, and visibility.
Measure the Bays, Not the Brochure
Reach is a geometry problem with three variables. First, the bays: their width, their length, and whether cars nose in or reverse in. Second, the cars: a charge port can sit at the nose, the tail or the side of a car, and it lands in a different place in the bay for each design — so measure against the cars that will actually use the post, not an average car. Third, the cable’s path: it should reach the furthest port position it must serve without running taut, and without crossing a walkway or a driving lane. A position that works on paper but leaves the cable stretched to its last centimetre will be cursed by every driver who uses it.
Cable Version or Socket Version Changes the Question
The EV-ACT3204E comes as a Type 2 cable version or a socket version, and the choice changes what “reach” means. With the cable version, reach is fixed by the fitted cable — the listing states no length for it, so confirm the length with EVDANCE before positions are fixed, and place the unit for the bays that cable must serve. With the socket version, drivers bring their own cables, reach varies from car to car, and the unit’s position matters less than clear bay marking and a parking routine that puts each car’s port on the unit’s side. Our guide to tethered vs socketed wallboxes works through the trade-off. Either way, one unit between two bays can serve both only if the reach genuinely works for both bays’ port positions — measured with real cars, not assumed.
Mounting Height: a Decision With Named Factors
With no figure supplied, the height is set by the installer and site operator together, weighing factors that pull in different directions:
| Factor | What it pushes towards |
|---|---|
| Every driver can reach and handle the connector | A height set for the people who actually use this car park — including anyone who cannot reach or grip at shoulder height |
| The cable’s hang when docked | High enough that the loop clears the ground, puddles and sweeping, instead of living in the dirt |
| Bumpers and door swings | Out of the arc of opening doors and the line of parking overruns on that wall |
| Visibility and misuse | In sight of lighting and entrances; the unit’s RFID means a live post gives nothing away without a card, as our RFID and user management overview explains |
If your organisation works to its own accessibility policy or site standard, that document — not a charger listing — is where the height figure comes from, and the installer’s job is to meet it. Keeping the posts working is a routine covered in our commercial charger maintenance checklist; the shared-parking context is covered in our guide to apartment and condo charging.
Frequently Asked Questions
Is there a standard mounting height I should specify?
No figure comes with this unit, and none is stated here — any height quoted as a requirement would be invented. Treat the height as a site and installer decision, taken from the factors above and from any accessibility policy your own organisation works to.
Can one wallbox serve two bays?
Only if the reach genuinely works for both. Measure the furthest port position in each bay with the cars that use them; if the cable reaches both without running taut or crossing a driving lane, one unit can serve the pair. If not, the answer is a better position or a second unit — not a strained cable.
The cable doesn’t reach. Can drivers use an extension lead?
No. An extension lead is not the fix for a fixed charging point. If the reach is wrong, the position or the variant is wrong: move the unit, or choose the socket version so each car uses its own cable.
Related Reading
- Tethered vs Socketed Wallbox Chargers: Which Should You Install?
- RFID and User Management for Shared EV Chargers
- Apartment and Condo EV Charging: Solutions for Shared Parking
- Commercial EV Charger Maintenance Checklist
